Privacy by Design

Advanced Security.
Zero PHI.

Unpuzzle is built on a privacy-first architecture that eliminates technical and legal risk for your organization.

By operating entirely without PHI, we provide a safe, accessible environment for your team to solve complex denials without the burden of data-sharing liability.

Privacy & Data Minimization

  • •Stateless Architecture: Processing occurs in volatile memory; no data is written to persistent databases.
  • •Zero-PHI Enforcement: Built-in validation prevents the entry of patient names, SSNs, or identifiers.
  • •Ephemeral Analysis: Reasoning is generated in a closed-loop and immediately discarded.
  • •No Model Training: Your input is never used to train or improve third-party AI models.

Encryption & Infrastructure

  • •TLS 1.2+ Encryption: Secure data transmission using industry-standard protocols.
  • •AES-256 at Rest: All internal system secrets and temporary compute memory are fully encrypted.
  • •Private Endpoints: Critical services are isolated from the public internet via private networking.
  • •Compliant Partners: All hosting infrastructure is SOC 2 and HIPAA compliant.
Security ControlImplementation
Authenticationbcrypt hashing with secure session token rotation
Access PolicyPrinciple of Least Privilege (PoLP) and Role-Based Access
System ReliabilityRedundant application instances with edge DDoS protection
API ArchitectureStateless REST endpoints with client-side and server-side validation

Fix Denials. Get Paid.

Request Access

FQHCs eligible for a complimentary pilot